Shipping
Shipping
We pack your order in Munich and usually hand it to the carrier within two to three business days. As soon as your parcel is on its way, you receive a tracking link by email.
Shipping rates
- Germany: standard 5 €, express 15 €
- United Kingdom and other European countries outside the EU: 5 €, about three to five business days
- Asia, North America and further countries: 15 €, about ten business days
- Australia and all remaining countries: 30 €, about ten business days
Which countries we currently deliver to, and the exact rate for your address, are shown at checkout before you order.
Pickup
Where offered at checkout, you can collect your order at our showroom, Maistraße 21, 80337 Munich. We let you know as soon as it is ready.
Duties and taxes
For deliveries outside the European Union, import duties and taxes may be charged on arrival. They are set by the customs office of your country and are not included in our prices.
Damaged or missing
If a parcel arrives damaged or does not arrive, please write to us at hello@hacoy.com. Until the parcel is with you, the risk is ours, and we sort it out with the carrier.
Last updated: October 2026